Steve and his colleague were polite, pleasant and punctual on the appointed day. They wore face masks and washed up before commencing. The cleaning was done within the time frame given and any spills were wiped up on completion. They explained the suite would take roughly 6 – 8 hours to dry in a good ventilated room. The heat was left on and the windows open on the catch to accomplish this. Very pleased with the result. The suite looks lovely. A job well done.